MAINTENANCE, SUPPORT & SECURITY

01. Giving you a leg up

Magento support, maintenance & security

All you are trying to do is run a business right? So when something happens that’s out of your control such as a full scale hack or a problematic image size that you just cant get right, one of our team will be here to help. Rest assured. 

 02. Our developers are different

Friendly, straightforward advice

Our team has been assembled very carefully. Personality was as much of a factor as technical ability. Web development, as an industry, has a reputation of being inaccessible to the ‘normal’ person, reserved for awkward ‘nerds’ with scruffy beards who talk in riddles.

At The Northern Foundry, this could be said to ring true to a certain extent. We are all ‘nerds’ in our own way, we do all have (well a couple of the blokes) have beards, but we talk plain English, we never miss lead or profiteer. We don’t have time in our day for nonsense.

Try us out, talk to a developer now… about anything on 01482 904031

Web design Hull - Benson Planning
03 Responsible, realistic pricing

Tailored to your budget

As always, with all of the services we provide, we know that budget is a big factor. We do not discriminate against small businesses, start-ups or people who don’t have a big budget set aside for the day their site gets hacked; we help who we can.

Our pricing is always based on our time. We have set pricing for the important things like: patching, upgrading and hack or malware removal, so you know exactly where you stand and what you are paying from the outset.

Our monthly ongoing advice, support and development can be managed so the hours you have are focused in the right area.

We can help you come up with a plan first. If you have a list of to do’s, send them over to us and we can advise the best place to start.

04 before we start

Free UX analysis

UX is the term used by professionals to describe the way your site is used by its visitors. Assessing the UX of your site and making changes or tweaks, great or small, is a great way of maximising conversions.

Our support packages are not designed to be used only in emergencies; it’s an ongoing thing  – which is why we hope for a continued relationship with any website owner that is eager to improve things via ongoing development work.

In order for us to advise properly on how we can help to improve your site we’d need to fully analyse it and test it first and then continually track the success of the ongoing work.

The most important thing is that it’s not us doing the testing, it’s your visitors. We will setup tracking and let it run heat maps, screen recording your customers session activity.

UX Reporting

 

Our Support Pricing

Security Only

£95 + VAT1 Month Rolling

Keep your website maintained and secure
Priority managed patches
Priority managed upgrades
Health checked every month
Security breach / malware removal
Wordpress Advice, Support & Maintenance

£125 + VAT1 Month rolling

Phone support
Dedicated help, advice and support
Website and Plugin Updates
SEO Support
Cyber Security Updates
Minor Content Amendments
Priority response within 60 minutes
24/7 Support
Advice, Support & Maintenance

£239 + VAT2 Months Rolling

Dedicated help, advice and support
Phone support
Magento Admin support
Magento product support
Magento / WordPress training
Monday to Friday 8:00am – 5pm
Priority response within 60 minutes
Priority managed patches
Priority managed upgrades
Up to 3 hours development time
Development support

Our Developers

What our clients say

  • Sian ThomasCLIENT

    ★ ★ ★ ★ ★

    "Our work with The Northern Foundry aimed to re-platform our website whilst adding some key functionality. We were thrilled by the project management shown by the team along with their enthusiasm for making sure that all work was completed to the highest standard and within the set timescales. What we appreciated most about working with The Northern Foundry was..."

  • Darren TCLIENT
    “It’s an absolute pleasure to be working alongside The Northern Foundry, we have worked with them over the past year and their experience and ability is beyond any other partner we have worked with. Poppy and the team are real assets to the group and we look forward to working closely in the future with them on many more projects.”
  • Alexandra BCLIENT
    “Fantastic service! I can honestly say without the help of The Northern Foundry team I wouldn’t be in the fortunate position of expanding and growing by beauty business. Great staff and great value.”
  • Lee PCLIENT
    "At first I was unsure about using the services of a company for social media work and graphic design but The Northern Foundry exceeded my expectations. Fantastic work and even better service.”  
  • Paul JCLIENT
    “Amazing Service and Amazing Results, we work closely with The Northern Foundry for our digital projects and we have never been happier. The team really understands the digital marketplace and has been a great asset to us. Highly recommended to anyone who needs digital marketing services.”
  • Sarah K CLIENT
    “I had my existing logo redesigned and a second logo adapted from it for a new but linked business venture. Excellent service and communication throughout and very reasonably priced. Will definitely use again.”

Clients we've worked with

If you’re looking for a digital marketing agency that works with you on your business to help it grow, contact us today. No matter the industry, we pride ourselves on being able to meet the brief of any client. Email, phone us, set up a video call or drop by for a coffee. We’re always happy to chat.

CONTACT